Refund policy

CABINFORM Return & Refund Policy

We want you to be satisfied with your purchase. You may request a return within 14 days of delivery.

Return eligibility
To be eligible for a return, the item must be unused, in the same condition you received it, and include any original packaging.

Starting a return
Contact CABINFORM through the contact information provided on our store before sending anything back. If your return is approved, we’ll provide return instructions.

Items sent back without first requesting a return may not be accepted.

Return shipping
Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Damaged, defective, or incorrect items
Please contact us as soon as possible after delivery if your order arrives damaged, defective, or incorrect. We may ask for photos so we can review the issue and make it right.

Refunds
Once an approved return is received and inspected, we’ll notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Non-returnable items
Used, damaged, or altered products that are not defective may not be eligible for return.

Questions
If you have questions about a return or refund, please contact us through the contact information provided on our store.